We have been
running this 2-day in-house training for a wide range of organisations
and companies for over ten years now – and it is our most popular
and highly valued course.
People attending these courses
often include all levels of management and personnel staff– as anyone
who needs to deal with people on a daily basis also needs effective,
easy to use conflict resolution skills.
Conflict resolution is the
most important management tool there is – because where there are
people, there is bound to be conflict or differences, sooner or
later…….
This course gives participants
real, practical skills in how to manage work conflicts, interpersonal
differences and complaints. It also gives up to date information
on what workplace mediation is and how best it can be used.
If you are not looking for an in-house training
and want to make an individual booking on a similar course for yourself,
then you can consider doing Unit 1 only, as a public course in London
or Derbyshire - just click here for
public course dates and the on-line booking form.
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